Q1: Is it normal for the screen to go out after few minutes of driving?
A1:After a while the screen shuts off during recording, which is a normal phenomenon named screensaver mode and you needn’t to worry about it.
It’s just for energy saving while the cam is still recording. If you want to keep the screen stay on when recording, please enter the setting mode and turn off the ‘screen saver’’ .
Q2: How does the rear cable connect to the main unit and how long it is?
A2: Please kindly note that the end with straight interface should be plugged into the female port on the main unit, while the one with a curve
should be connected with the rear camera. The rear cable is 5.9m(19.4ft) long.
Q3: When i connect to my laptop, it occurs two options “mass storage” and “pc camera”. How do i choose?
A3: If you connect the cam to computer via USB cable, the screen will read Mass storage and PC camera. You could choose Mass storage
and the cam will be read as an external storage device and you can choose to playback on computer
or just transfer the recordings to your computer.
Q4: What is the latest firmware version for this dash cam? Do I need to update my dash cam when I get it?
A4: Generally the model you received is the model with newest firmware. Because we will update our product software according to some situations.
Actually if there is no problem with the cam, we do not suggest you update the cam cause it might cause many technical problems. If you have
any problem with the cam, please don’t hesitate to contact our after-sale team and we’ll try our best to provide you
with appropriate suggestion to solve the problem.
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CAPTURE THE SCENE–With front and rear 1080P and 170° wide-angle dual camera, CR900 can record superb picture/video during day and night. Top NOVATEK chip and advanced sensor provide superior images and videos.
TRACK YOUR JOURNEY–Featuring a reserved GPS interface, CR900 can record your driving route, speed, and location coordinate with a GPS antenna connected (Not included. Asin: B07H9RQGCB). All of these data can be viewed in designated player.
SEAMLESS LOOP RECORDING–Loop recording feature and 128GB memory card support enable for efficient storage management. You don’t need to format the card frequently. The oldest file will be overwritten by the newest to make room for the new recording when the SD card approaches to its maximum capacity.
AUTO INCIDENT DETECTION–The dash cam will automatically lock the current recording as a proof of an incident, once the built-in G-sensor detects a collision/shake. The accident files will be locked and NOT be overwritten by Loop Recording.
PROFESSIONAL CUSTOMER SERVICE–Crosstour team provides you with full 12-month warranty. Official after-sales team will work on fixing any issue within 24 hours. You will enjoy the best shopping experience!